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Cloud-Based Business Communication Systems

FracTEL Cloud PBX combines advanced business features with world class telecommunications services to provide a single, easy to deploy and manage solution

EASY PRICE

FracTEL Cloud PBX is a complete business phone solution for one low monthly price. Our users typically save from 50% to 90% monthly.

POWERFUL PBX FEATURES

Fortune 500 business phone features are standard with Cloud PBX, including auto-attendant, corporate directory, music-on-hold, conference bridge, ring groups and much more!

RELIABILITY AND QUALITY

We guarantee 100% uptime and excellent call quality thanks to our exclusive triple redundant technology. Customers worldwide demand it, and we deliver for each and every call.

FracTEL FOR ENTERPRISE

Cloud PBX provides an ideal solution for organizations with multiple locations, a distributed workforce and call centers. Businesses with 100 or more users save an additional 10%. 1000+ employees? Call for pricing.

UNLIMITED EXTENSIONS

Adding or removing extensions is easy. In the office or via mobile, you can connect everyone with Cloud PBX no matter how many or where they are.

EASY TO SETUP

Cloud PBX setup is Plug and Play and ready to go in minutes. Add features at your own pace, our knowledgeable technicians will guide you at every step.

KEEP YOUR NUMBER

You can keep your current local and toll free telephone numbers with FracTEL. Our friendly and experienced porting department will manage the process from start to finish.

MOBILITY

Never miss a call when you’re on the go! Access the full functionality of your FracTEL business phone system with our app for iOS and Android.

Advanced Communications at an Affordable Price

Easy Price adds up to big savings

Reliability and Quality You Can Count On

100% uptime is guaranteed with the triple-redundant FracTEL network

Safety and Security

Connect with confidence using 256-bit AES encryption

From Entrepreneur to Enterprise

The dynamic FracTEL system is always the right size for your business

Telecom Enable Your IT

Create powerful business applications using our Web Services API

Fortune 500 features are all included with Cloud PBX

FracTEL’s dynamic network offers unprecedented connectivity and features that will transform the way you think about business communications – all included for one Easy Price

Auto-attendant

A self-service tool that allows your callers to select a touch tone option from a menu. Recordings and options can be easily updated from the Admin Portal.

Voicemail

Every extension comes with its own voicemail box, allowing employees to have secure access to messages from their Smartphone App, Phone, or through Email.

Call Transfer

Transfer calls and connect workers, even when they’re in different locations. Both blind and attended transfer are supported on all FracTEL certified phones.

Call Forwarding

Easily route calls, on a permanent or temporary basis, to a another extension or telephone number so that important calls always get where they need to go.

Call Waiting

Visual and/or audio notification that an incoming call is waiting. Auto-hold lets you take the call without losing the call you are on.

Caller ID Block

With a simple key code you can block your outbound caller ID. Those you call will see “Unavailable” or “Blocked” rather than your business name and phone number.

Caller ID

FracTEL supports full Caller ID, allowing you to see the number and name of the calling party before you answer the phone.

911 Emergency

Easily define one or more E911 Locations for your business in the event of an emergency.

611 Service

Dialing 611 is a fast and easy way to connect directly to a FracTEL service representative

411 Directory Assistance

Dial 411 to talk to a live operator to locate the phone number or address of a business or residence.

Conferencing

All of FracTEL’s supported phones includes a conference feature which allows you to instantly connect with two or more other parties on one phone call.

Follow Me

Program your account to ring multiple devices – at the same time or in order, so you can stay connected and never miss a call.

Ring Group

Define a logical grouping of phones that ring together. You can associate a ring group with telephone number, Speed Dial, or Auto-attendant option.

Call Queues

Queue and manage incoming calls and define a group of Agents that will service them in the order they are received. You have full control, including the music or message that is played while your callers wait.

7-Digit Dialing

Set the area code for an extension and dial local numbers with the last seven digits.

Call Park

When you “park” a call, the system announces a parking “spot”. You can then pick it up from another extension by dialing the designated “spot”.

Paging Group

Easily define one or more groups of extensions that can be dialed for broadcasting audio announcements.

Music On Hold

Select from several musical programs to play for your callers when they are placed on hold, or upload your own music or marketing message.

Do Not Disturb

When you need to silence all distractions, Do Not Disturb automatically forwards your calls or sends them to voicemail.

Emergency Failover

In the unlikely event that prevents FracTEL from routing calls to your phones, we will reroute them to a backup number or service of your choice.

Unified Inbox

Manage your voice, fax, and text messages from your email inbox

Smartphone Integration

Our app for iOS or Android takes the business features of your desk phone on the go. Make an outbound call and the called party sees your business Caller ID.

Conference Calls

Create Conference Rooms that support up to 20 callers. You no longer need to rely on third party conference calling providers.

Voice2Email

A convenient FracTEL feature that Emails messages to users and allows them to listen to their messages with a computer or Smartphone.

Fax2Email

Faxes you receive are converted to handy PDF format and emailed to you. Email a PDF to your FracTEL fax account and it is converted to a fax and sent.

Admin Portal

Web-based tool that provides complete control for management and monitoring of your CloudPBX system.

Call Logs

Run custom reports on your call activity from the FracTEL Admin Portal. Search by called number, caller ID, extension, call length, or any combination.

Call Recording

Automatically capture, securely store, and easily retrieve an audio recording of your phone calls.

Monitor

Allows select individuals to monitor conversations on select extensions, a great tool for training and quality control.

Number Portability

FracTEL has one of the most experienced number porting departments in the business, so you can count on us to get the job done quickly and painlessly.

All you need is phones

FracTEL makes getting connected easy and fast with these industry leading phones that come pre-configured for plug-and-play setup

What our customers are saying

Thank you for your outstanding support! Over and over again your team has proven itself to be an invaluable partner. I would never hesitate to recommend you to any company looking for a communications solution provider.

RIC LIANG, EMR LOGIC, INC

FracTEL has ALWAYS been able to come up with a solution that put my business first. The convenience of access to their support and engineering team is astounding. I wholeheartedly recommend this company without reservation.

DR. ROBERT ALTERBAUM, MD

I have been relying on FracTEL since 2009 because they treat my business like their own. They are always professional and willing to help when we need it. The quality of FracTEL service is second to none.

DAVE CARLSON, MICRONET

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FracTEL Cloud PBX helps your business Get Connected

Join thousands of happy customers using the FracTEL Cloud Communications solution. With a 100% Guaranteed Network Uptime SLA, no other provider can offer this level of service. You can be up and running in minutes, it’s that easy.

Concentrate on your business – not your phone system. Let FracTEL take your communications to the cloud and beyond!

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